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by Stan Garfield, Worldwide Knowledge Management Leader, HP Services Consulting & Integration

For more information, see:
• KM Home Page http://stangarfield.googlepages.com/
• Weekly KM Blog http://h20325.www2.hp.com/blogs/garfield/category/Maxims.html
• Implementing a Successful KM Programme
http://www.ark-group.com/home/xq/asp/pubid.B7384A92-6C72-430A-8E0D-F4455...